Your German repair shop depends on local customers. You need to find the best way to attract new customers while keeping your current customers loyal. One of the easiest ways to meet both of these goals is to create an effective marketing strategy. The question is, what type of marketing strategy is affordable, yet effective enough to help you grow your small business? Here we offer five ways you can decide if digital marketing is the answer.
1. Do You Need to Remain Competitive?
You can be certain that most of your competitors are using digital marketing. That means whether a German car breaks down nearby, or someone in your area is looking for German car maintenance for their vehicle, when they do a local search, they’ll find your competition.
When you use digital marketing whether it is a website, social media, or pay-per-click advertising, your new prospects will find you. With digital marketing, your online presence keeps you competitive so you can outrank other specialists using effective SEO and be the shop people find first. If you are tired of seeing your competition win out, then your German auto repair shop needs digital marketing.
2. Do You Need to Target New Customers?
Drivers depend on their phones to keep in contact, listen to music, find their way to new destinations, and find local businesses when they need them. You can use digital marketing to reach new customers looking for your specific service. However, you can also help create a buzz about your service, so German car drivers see your name in the places they tend to hang out online. You choose the exact target of German car drivers so you can remain top of mind.
When they need a German auto repair service, your digital marketing strategy and online presence work to send them your way. With a combination of relevant content, social media and targeted ad campaigns, you can reach the ideal demographics and create highly relevant ads and content that resonate with your audience. A well-planned digital ad campaign helps increase your organic rankings while providing a top spot where drivers see your ads first. If you need to reach the right audience to grow your customer base, then you need digital marketing.
3. Do You Need to Understand Prospect Habits?
If you feel you have been using digital marketing, or any other marketing for that matter, but fail to see results, this is a sign you need digital marketing. The key to digital marketing success lies in learning to use analytics. With digital marketing, you have access to metrics that tell you how you’ve done, who you’ve reached, how they found you and more. You need digital marketing if you want to understand:
- How your website is performing and which pages are most effective
- How many people see and click your ads
- How people use your website
- What pages tend to send people away too quickly
- What channels are most successful at sending people your way
- Various ways people find you
All of this information is key to helping you become more effective at creating German auto shop marketing, as well as the right marketing channels to help you achieve your marketing goals. Google Analytics tracks all the information you need so you improve your efforts, focus your marketing spend and see the best results.
4. Do You Want Scalable, Adaptable Marketing?
If you find you are spending more than you’d like on marketing and then have to scale back completely due to cash flow issues, your marketing isn’t working for you. With digital marketing, you can completely target your budget requirements and scale your marketing up or down as your results vary. You can set a daily budget for something like a PPC campaign, and choose to invest more in content to build your online presence.
You can then scale things up or down to meet your needs focusing on the areas of your marketing that make the most sense. You can reduce daily ad spends as you begin to see the conversions you need and ramp back up if you experience ebbs in business. Along with your ongoing data analysis, you remain responsive and ensure your ads perform well. If you want to reduce wasted spends on channels that don’t work and focus on the ones that see the best results, you need digital marketing.
5. Are You Losing Customers?
Digital marketing allows you to engage customers even when they don’t need you. If you find you are losing customers, it could be because today’s customers want brands that keep them engaged. Your online presence, and ability to offer information to customers that is relevant to them is a must for customer retention.
Through content, email drip campaigns, social media, how-to videos and more, you become a presence in their day-to-day lives. They are reminded when it’s time to get their snow tires on, have spring maintenance, check their transmission, and more. If you want to create an ongoing dialogue that keeps customers aligned with their needs, digital marketing acts as a constant reminder.
See if we can offer your German auto repair shop the services you need with a free discovery call. Contact us today!